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Policies

Privacy Policy

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect
This notice applies to all information collected or submitted on the Monster Motor Scooter website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by e-mailing us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Warranty Policy

All products sold by Monster Motor Scooter are covered by manufacturers' warranties. Monster Motor Scooter does not provide any additional warranty beyond what is offered by the manufacturer as follows:

X-Treme 30 Day Manufacturer's Warranty
To submit a claim with X-Treme Scooters, please create a support ticket with X-Treme by clicking HERE.

ScooterX 30 Day Manufacturer's Warranty
To submit a claim with ScooterX, please fill out a ScooterX trouble ticket by clicking HERE.

eZip 90 Day Electric Scooter Warranty

eZip 180 Day Electric Bike Warranty

IZIP 1 YEAR Electric Bike Warranty

Because our products are drop shipped directly from the manufacturer's warehouse to your door (to offer low factory direct online pricing), all warranty claims must be submitted directly to the manufacturer. This includes shipping damage claims.

Sales Tax Policy

Monster Motor Scooter collects 6% sales tax on all orders shipped to Maryland.

Legal Policy


Please read and understand the following information before purchasing any product from Monster Motor Scooter, also referred to as MMS.

Disclaimer

There are inherent dangers to using motorized scooters. Purchaser shall use product at their own risk and seller will not be held liable under any circumstance for incidental or consequential loss or damage or injury, due directly or indirectly to the use of this product, including any malfunction.

The user holds Seller and his agents harmless from any liability. Purchaser obtains her/his own insurance. Seller assumes no suitability of any of these products as to size, age and other factors largely depend on personal discretion.

Scooter riding activities involve the risk and danger of serious bodily injury including, but not limited to, disability, paralysis, dismemberment and death. These inherent risks and dangers may be caused by Purchaser's own actions or inactions, the actions or inactions of others, participating or not participating in the activity, the condition in which the activity takes place, or the negligence of others. There may be additional risks, including social and economic loss, either known or unknown to Purchaser, not readily foreseeable, and Purchaser fully accepts and assumes responsibility for all such risks, losses, costs, and damages incurred as a result of Purchaser's participation in riding activity.

Release

The User releases Monster Motor Scooter, its officers, agents, sponsors, and employees from claims, demands, and damages (both actual and consequential), of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with items purchased, or purchases made on or through this website.

Limitation of Liability

In no event shall Monster Motor Scooter or its suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site or items purchased on or through our site or this agreement (however arising, including negligence). Our liability, and the liability of our suppliers, to you or any third parties in any circumstance is limited to the User's cost of qualifying products purchased at the time of entering into the agreement. Qualifying products as acceptable for return as outlined in the return policy.

Disclaimer of Warranty

Monster Motor Scooter expressly disclaims any warranty for the information on this website. Product information is provided on an "as is" basis, without warranty of any kind, either expressed or implied, including, without limitation the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The entire risk as to the performance of, or arising out of the use of products purchased is borne by the User. Monster Motor Scooter makes no warranty regarding the accuracy of information about products. All product information is provided by a third party and is said to be true to the best of our knowledge. All product information available to us is made available to the user. Information on this website is subject to change without prior notice.

Indemnification

User hereby agrees to defend, indemnify, and hold harmless Monster Motor Scooter, it's officers, directors, employees and agents, for any loss or damages awarded by a court of competent jurisdiction resulting from any claim, action, or demand, including reasonable attorneys' fees, arising out of or related to products purchased on this website, or the violation of the agreement by the User.

Purchaser acknowledges having read and understood the use of these products before purchasing.

This shall not act a waiver of any implied warranties which customer retains, as provided by law.

Copyright Information

The documents and information on this Web site are copyrighted materials of Monster Motor Scooter and its information providers. All other copyrights are those of their respective owners. Reproduction or storage of materials retrieved from this website are subject to the U.S. Copyright Act of 1976, Title 17 U.S.C.

Copyright Complaints

Monster Motor Scooter respects the intellectual property of others, and we ask you to do the same.

If you believe that your work has been copied and is accessible on the Monster Motor Scooter web site in a way that constitutes copyright infringement, you may notify us by providing the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  • identification of the URL or other specific location on the Monster Motor Scooter web site where the material that you claim is infringing is located;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Please contact contact@monstermotorscooter.com for notice of claims of copyright infringement on this Web site.

Purchaser Responsibility

You must inspect all equipment before using it and take full responsibility for ensuring that the equipment is in good working order and safe to use. This includes, but is not limited to, ensuring that all bolts are tight prior to riding (bolts sometimes loosen during shipment or while riding), tires are properly inflated (if applicable), and brakes are in working order and properly adjusted. You further understand that you are responsible for damage to equipment.

Purchaser understands the nature of motor scooter riding and motorcycle related activities and acknowledges that Purchaser is qualified to operate said motor scooter, and is in proper physical condition to participate in such activity. Purchaser agrees to assume all risks when allowing others to operate Purchaser's scooter. If Purchaser is not familiar with the nature of motor scooter riding, Purchaser should seek professional training before operating a scooter.

Pricing, Typographical, and Photographic Errors

Monster Motor Scooter strives to be as accurate as possible in our pricing, as well as our typographical and photographic depictions of products for sale. All prices are subject to change without notice. We cannot guarantee that product descriptions/specifications, pricing, or any other content is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational, technical or other error, Monster Motor Scooter shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price.

Monster Motor Scooter and the third parties that provide content for this site may make improvements and/or changes in the products at any time without notice. It is our policy to provide as many photographic depictions of the products offered for sale as possible. Because the manufacturers sometimes make slight changes to products without notice, we cannot guarantee the product you receive will be 100% identical to the product displayed on our site. However, any changes in styling will not affect the overall appearance or functionality of the product.

Links to Third-Party Sites

This website may contain links to other websites which are not under the control of and are not maintained by Monster Motor Scooter. Monster Motor Scooter is not responsible for the content of those sites. Monster Motor Scooter provides these links to you only as a convenience, and the inclusion of any link to such sites does not imply endorsement by Living Motion of those sites. Monster Motor Scooter reserves the right to terminate any link or linking program at any time.

How To Contact Us
Should you have other questions or concerns about these privacy policies, send us an email at:

contact@monstermotorscooter.com

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